How I Rent Out My Home In Atlanta During COVID-19

If you are wondering “how do I rent out my home in Atlanta during COVID-19?” you are not alone. Property owners, managers, and tenants all over the world are adjusting to a new normal as the effects of COVID-19 take hold. When it comes to owning rental property in 2020, we have to balance the health and safety of everyone involved with the continuing needs of property owners and tenants. Find out how we are achieving this balance through virtual showings and more.

How Property Management Has Changed

It is safe to say that most businesses have had to change their day to day operations in response to the COVID-19 pandemic. While property management is a necessary service and thus allowed to operate without major restrictions, there have been some needed adjustments to how we do business. In the past, inspections, in-person showings, lease signings, and more were part of a normal day. Now, in an effort to slow the spread of COVID-19, more of our daily operations are being moved online. For other Atlanta property management companies or property owners who self-manage, this transition has been difficult. Without existing digital infrastructure, these businesses have had to start from scratch, putting other tasks on hold. At Specialized Property Management Atlanta, the transition was easier, thanks to our already technology-driven operations. The technology we had in place before the pandemic started allows us to safely continue to manage our rental properties. Virtual showings, online rent collection, and our easily accessible owner portals have made our operations not only possible, but highly successful. 

Listing with High-Quality Photos

As experts in leasing, we know how important high-quality advertising is. Even before the pandemic hit, most potential tenants searched for rental properties online before scheduling a showing. That means the first impression of your property comes from the photos and videos attached to your listing. At Specialized Property Management Atlanta, we use High Dynamic Range (HDR) photos to boost the quality of your listing. HDR photos take several photos with different light and dark saturation. The photos are then combined in editing software to even out the dark and light portions, giving you a higher quality and more realistic looking photo. If you are looking to rent out my home in Atlanta posting HDR photos will allow potential tenants to see your rental property in its best light.

Leasing 360 Technology

Uploading HDR photos is the first step to giving your property a boost during listing, but you shouldn’t stop there. It can be difficult to picture the floorplan of a property from pictures alone, which is why we offer Leasing 360 Technology. Leasing 360 Technology takes 4D pictures and data from around the property and puts them together to give prospective tenants the experience of walking through the property. Visual walkthroughs are a powerful tool to market your property efficiently, and gathering the photos and data takes as little as 30 minutes. In addition to high-quality images and video walkthrough, Leasing 360 provides:

  • A floor plan providing prospective tenants the layout and dimensions of each space.
  • A fact-sheet with details about the property including square footage, wall space, ceiling type, and volume.
  • Information about appliances provided by the property owner. Brand, serial number, size, and model number of each appliance are provided in this report.

Leasing 360 is just one way our Atlanta property management company boosts your listing and keeps tenants safe during the pandemic. The photos, walkthrough, and data provided give tenants a feel for the property and confidence when leasing sight-unseen. For more information about Leasing 360, visit this page. To see an example of a virtual listing, visit this page.

Safe Property Showings

When a tenant decides they want to see the property in-person, how do we do that safely? In-person showings are an important part of the leasing process, and even with Leasing 360 technology, some tenants want to walk through the property before signing the lease. Thankfully our property management company uses secure electronic entry boxes. This technology allows prospective tenants to view the property in-person, with no risk to leasing agents and property owners. It also means prospective tenants have the flexibility to visit the property on their schedule, a fact that has led to an increase in showings and applications.

Secure Online Documents to Rent Out My Home in Atlanta

Reducing in-person contact will help stop the spread of COVID-19. However, reducing contact does not mean relaxing tenant screening standards. Our property managers work hard to protect the privacy and security of applicants, and we know a lot of trust goes into sharing the personal information needed to perform screenings. That is why we offer a way to share documents securely online. Applicant screening should include the following:

  • Background check
  • Rental history
  • Credit check
  • Employment and income verification

With our proprietary Rental IQ™ technology, we rigorously screen tenants based on the above factors and analyze data to determine a tenant’s reliability. By using a secure online portal to share and sign documents and utilizing Rental IQ™, we are doing our part in reducing in-person contact, protecting applicant information, and placing high-quality tenants.

Online Tenant and Owner Portals

Before COVID-19 hit Atlanta, property owners asked us “how do I rent out my home in Atlanta without the hassle?” One way we make things easier for both owners and tenants is by offering online services through owner and tenant portals. Now that we are striving to reduce physical contact, these portals are even more crucial. Portals are easy to access at any time of the day or night. 

Tenant portals include access to:

  • Electronic rent payment
  • Maintenance request form
  • Secure documents and communications

Owner portals provide:

  • Property inspection reports and updates
  • Recent photos of the property
  • Important accounting and year-end tax information
  • Secure documents and communications

Access to an online portal means tenants and owners do not have to visit the office to access important paperwork, submit maintenance requests, or pay rent. Before COVID-19 our portals were important; now they are necessary.

Keeping Everyone Safe During Property Maintenance

Of course, even with our leading technology we cannot avoid all in-person contact. Our Atlanta property management company is committed to serving our tenants and property owners, which means we must answer maintenance calls. While non-health and safety repairs may be requested at any time, we are answering them on a case-by-case basis. Both tenant and vendor must agree to the repairs before they will be performed. For both non-essential repairs and emergency repairs, we are committed to following strict COVID-19 protocols in order to protect vendors and tenants. Failure to perform needed maintenance results in higher rates of turnover. According to research we collected, 77% of tenants reported maintenance speed and quality as one of the top factors they weighed when deciding whether or not to renew their lease. Safe, effective, and efficient maintenance sets our property management company apart from the competition. For more information about how we perform safe maintenance on your property during COVID-19, visit this page.

Professional Property Management Helps Rent Out My Home in Atlanta

Navigating the new COVID-19 world of property management is tricky, but with help from professional property management you don’t need to worry about a thing. Our property managers are experts in the rental cycle, and with our 7 Specialized Guarantees our clients know they are getting the best service at the best price. 

  • Money-Back Guarantee: We know you will love our full range of professional services, which is why we offer a 60-day money-back guarantee.
  • Price Match Guarantee: Does a competitor offer the same level of services at a lower price? Bring us the competitor’s proposal before signing and we will match it. Talk to our property managers for more details.
  • Quality Tenant Guarantee: Our strict screening guidelines mean we only place high-quality tenants. If a tenant we place moves out within 10 months of signing and does not comply with the terms of the lease, we will cover the costs of placing a new one.
  • Satisfaction Guarantee: Your property is an investment, and we do our best to protect its value. Our Atlanta property management company will always do its best to keep your home running smoothly while keeping costs down. 
  • Legal and Accounting Compliance Guarantee: Ignorance, neglect, and unethical practices plague the property management industry and cost owners thousands of dollars in violations. We guarantee you will always be in compliance with local, state, and federal laws and accounting standards.
  • Leading Technology Guarantee: Our data-driven approach to property management takes the guesswork out of decision making. With our technology-driven approach we guarantee you will be provided with the information needed to avoid unnecessary costs and make informed decisions.
  • Customer For Life Price Guarantee: You should never worry about hidden fees and sudden price changes. We guarantee your affordable fee structure will not change after you sign a three-year service agreement.

Leave the hassle and headache of self-management behind when you work with our experienced professionals. To learn more about our services and get a professional rental management quote call 404-862-8980.

6 Warning Signs Your Atlanta Rental Property Management Isn’t Doing Their Job

So you’ve decided to hire a property manager to take care of your investment property. That is a good call! Rental property owners who self-manage often find themselves making mistakes that cost time and money, lead to property damage, and even open owners up to risk and liability. Hiring a trustworthy property management company should allow you to relax knowing your property and tenants are being taken care of by industry experts. But when you’re ready to hire an Atlanta rental property management company, how do you know what to look for? And more importantly, how do you know you won’t get stuck with a shady property manager who deals unethically and puts your investment at risk? Learn 6 warning signs your property manager isn’t doing their job, and how to find one that will, in our guide below.

Warning Sign #1: Lack of Communication

As a property owner you should be aware of everything that goes on at your property. No, we aren’t talking about invading your tenant’s privacy. We are talking about weekly updates during the leasing process, and regular updates after that. If your tenant has a maintenance issue, such as a leaky pipe or broken window, you should know. If your property manager does not provide updates that is a red flag.

In addition to providing regular updates, your property manager should be easy to get a hold of. Missed calls happen, but they should always be followed up with a call back within 24 hours. Property managers who are challenging to get on the phone, or difficult to communicate with in person, will not be able to handle the interpersonal nature of residential property management in Atlanta. You should never be left in the dark when it comes to what is happening at your property. At Specialized Property Management Atlanta, there is always someone on call when you need to reach us. During the leasing phase, we provide status reports, so you are kept up to date with the progress. After that we provide regular updates, inspection reports, pictures, and accounting documents you can access at any time from your online owner portal

Warning Sign #2: Failure to Respond to Maintenance Requests

While this warning sign is related to warning sign #1, we felt it was so important that we needed to give it its own bullet point. The fact is, tenants cite failure to respond promptly to maintenance requests as one of the top reasons to move out at the end of their lease. If your property manager is slow to respond to maintenance requests, it could mean a higher turnover rate. In addition, your property manager should be taking good care of your property in order to keep your property value up and costs down. Failure to respond to maintenance requests means your home may fall into disrepair, and may not meet the requirements for a “safe and habitable” space for your tenants.

Warning Sign #3: Inadequate Atlanta Rental Property Management Services

Many property management companies claim to be full service, but not all of them are. If your property manager does not handle every aspect of the leasing cycle, chances are you are not getting your money’s worth of services. Specialized Property Management Atlanta provides a full range of services including:

  • Inspecting
  • Marketing
  • Showing
  • Screening
  • Signing
  • Collecting
  • Maintaining
  • Renewing
  • Moving

In short, we take care of every aspect of the rental cycle, so you can sit back and enjoy the fruits of your investment. Don’t hire a property manager only to get stuck doing the hard work of managing on your own, hire Specialized Property Management Atlanta and know you are getting what you paid for.

Warning Sign #4: Poor Tenant Placement

Part of a property manager’s job is to screen tenants to ensure they are a good fit. Proper tenant screening means your tenant is responsible and able to pay their rent. One of the biggest mistakes residential property management in Atlanta can make is to place a tenant who is unqualified. Placing an unqualified tenant can lead to problems such as missing rent payments and failing to maintain the property. In extreme cases failing to screen a tenant can result in criminal activity, severe property damage, and eviction.

How do you know your property manager is placing qualified tenants? Strict tenant screening should include:

  • Criminal background check
  • Credit check
  • Rental history, including landlord references
  • Employment and income verification

If your property experiences a high rate of turnover or evictions, that is a sign that your property manager is not screening tenants closely enough.

Warning Sign #5: Infrequent Property Inspections

How often does your property manager inspect your rental property? If they only visit during the initial walkthrough and when your tenant moves out that is not enough. Mid-lease property inspections are necessary to ensure your property is being taken care of, and your tenants are complying with the terms of the lease. Our Atlanta rental property management company performs regular inspections and provides inspection reports to owners. Inspections can be scheduled quarterly or biannually. To learn more about what happens during a routine inspection visit this page.

Warning Sign #6: No Experience in Residential Rental Property

If you own a single-family rental property, duplex, triplex, or fourplex, your property manager should be an expert in these types of residential real estate. Property managers who primarily manage larger apartment complexes, condos, or short-term rentals will not have the expertise needed to manage your property. Knowing the ins and outs of residential property management means a property manager is less likely to make costly mistakes. The team at Specialized Property Management Atlanta has nearly 30 years of experience managing residential real estate, focusing on single-family homes up to fourplexes. Our property managers’ hard-earned knowledge and experience benefit both property owners and tenants. 

What to Look For in Residential Property Management In Atlanta

Now that you know the warning signs of a bad property manager, how do you know when you have found one you can trust? Follow these steps when interviewing property management companies to make sure you hire the right one.

Positive Online Reviews

Online reviews, particularly those on Google and the Better Business Bureau, can give you an idea of how a property management company relates to its clients. Look up management companies in your area and make sure they have a solid rating and history. Property management reviews can be tricky though, because they deal with the basic human need of shelter and rely on interpersonal relationships. To learn more about how to read reviews for property managers, visit our recent blog post.

Find a Team of Experts

Some property management companies are actually just a single person managing every aspect of the rental cycle. Other companies have two or three managers, but each manager is expected to handle everything that happens at your property. The problem with each of these approaches is that no one can be an expert in everything. Our Atlanta rental property management company has a team of experts with knowledge in specific areas. Our leasing experts know the local rental market, price your rental competitively, and ensure your rental listing is posted on the best websites. Accountants keep track of expenses and provide up to date reports so you can make data-driven decisions about your property. Our maintenance team answers requests quickly, and coordinates with outside vendors when needed. To learn more about our team of experts, visit our team page

Ask About Services and Guarantees

The last thing you need after hiring a property manager is to hear them say “that’s not my job.” Hiring a property manager means you can take a step back and focus on other areas of your life, whether that is work, family, or other investments. When you are looking for a property manager, take note of the services they provide. If they are not a full-service management company, they probably aren’t worth your money.

Before interviewing residential property management in Atlanta, make a list of services and guarantees that are non-negotiable. Here are a few ideas of questions to ask:

  • Do you offer a money-back guarantee?
  • Do you adhere to strict tenant screening guidelines?
  • Are my fees set, or will they go up?
  • Do you provide monthly and year-end accounting reports?
  • Do you guarantee any repairs that are made?
  • Does your company use the latest technology to drive decisions?

You should never settle for less when it comes to property management. At Specialized Property Management Atlanta, we offer 7 Specialized Guarantees, so you know you are always getting the best service at the best price. To see all our guarantees, and a complete list of questions to ask potential property management companies, go to our Guarantee webpage.

Don’t Settle For Substandard Service

Your property and your tenants deserve a property management company with experienced professionals and proven processes. Specialized Property Management Atlanta has the expertise you need to make your investment successful. To speak to an Atlanta rental property management expert and schedule a professional management quote call 404-862-8980 today.

How Atlanta Property Managers Give Back

At Specialized Property Management Atlanta, we seek to support strong communities where people of all abilities are able to thrive. We believe that everyone should have equal access to the things that bring confidence and build self-esteem. As part of reaching these goals, we look beyond property management services in Atlanta to where we can make an impact in the lives of those in our community and around the United States. We are proud to support the National Ability Center and the Wounded Warrior Project, bringing much-needed assistance and programming to those with differing abilities. Through these two organizations, Specialized Property Management Atlanta has the opportunity to give back to the community we love. Read below to learn more about these two organizations.

The National Ability Center

The National Ability Center, based in Park City, Utah, provides adaptive programming for individuals of all abilities to explore, adventure, and have fun. They believe nothing should be able to hold you back from reaching your full potential. Through sport, recreation, and education, individuals can build skills and confidence that will last a lifetime.

Programs Offered Through the National Ability Center

Testing out your abilities does not come as a one size fits all, which is why the National Ability Center offers a wide range of programs from beginners looking to have fun to advanced professional athletes. Our Atlanta property managers are proud to support recreation programs, including archery, cycling, aquatics, rock climbing, skiing, sled hockey, snowshoeing, and water sports. Typically these activities are available only to those of certain ages and without disabilities, but through the unique equipment and techniques developed at the National Ability Center they are accessible to all. Learn more about all the adaptive recreation activities offered at the National Ability Center on their program page.

Splore Outdoor Adventures

An adventurous spirit does not discriminate when it comes to ability level, and neither does the National Ability Center. Through their Splore Outdoor Adventures, the National Ability Center provides access to longer excursions, including overnight adventures. Camping, backpacking, mountain biking, and rafting are all among the Splore Outdoor Adventure activities offered. These excursions are only possible because of the hard work and ingenuity of individuals at the National Ability Center, and companies like SPM who choose to look beyond property management services in Atlanta and support their work of inclusion. Learn more about this adaptive programming by visiting the Splore Outdoor Adventures page.

Equestrian-Assisted Activities

Equestrian-assisted activities (EAAT) are used in many therapies, including occupational and speech therapy with great success. At the National Ability Center, participants are paired with a horse, instructor, and volunteers so they can take part in a variety of activities and therapies. These include adaptive horseback riding, trail riding, hippotherapy, and equine-assisted learning (EAL). To find out more about Equestrian-assisted activities offered at the National Ability Center, visit their website.

Community Programs

The National Ability Center is interested in creating a fun and safe environment for all and offers community events and camps to support that cause. Community events such as the Spring Formal teach life skills, build friendships, and foster a sense of community. Year-round camps are designed to meet the needs of differing skill levels and introduce campers to new experiences. Read more about community programming at the National Ability Center on their website.

Athletic Training and Competitions

Our Atlanta property managers know that with ingenuity, anyone can follow their dreams. At the National Ability Center, athletes with developmental, cognitive, or physical disabilities can train for competitions. The athletes who hone their skills at the National Ability Center go on to compete in the Special Olympics, Paralympics, and other local, national, and global sports competitions. Without a place like the National Ability Center, these athletes would likely be unable to train and compete.

Changing Mindsets

No one should be held back from achieving their goals because of a disability. Thanks to the National Ability Center, those with differing abilities have been able to change their mindset from “I can’t” to “I can.” In addition to the programs listed above, the National Ability Center offers family activities, equipment rental, education, and training. These important services and the staff members who help implement them ensure everyone who comes to the National Ability Center feels included and supported. If you know someone who would benefit from the programs and services offered by the National Ability Center, or you would like to learn about partnering with the organization, visit their website.

The Wounded Warrior Project

Companies offering property management services in Atlanta often encounter veterans and have great respect for those who have served our country. In recognition of their service, we support the Wounded Warrior Project. This project offers support and programs to servicemen and women returning from their service, in an effort to make the transition home easier.

Why Support Wounded Warriors?

According to the Wounded Warrior Project website there are “more than 52,000 servicemen and women physically injured in recent military conflicts. 500,000 living with invisible wounds, from depression to post-traumatic stress disorder. 320,000 experiencing debilitating brain trauma.” These servicemen and women experience a profoundly altered quality of life after their experiences in conflict. With the help of doctors, community members, and donors, these brave men and women can begin their path toward recovery.

Programs Offered Through the Wounded Warrior Project

There is no “typical case” when it comes to a Wounded Warrior. That is why the Wounded Warrior Project offers a wide range of physical activities, mental health care, educational opportunities, community support, and other resources. Programs are available to support individuals and their family members at every stage so that they can reach their full potential. Our Atlanta property managers are proud to partner with this project and help servicemen and women achieve their goals.

Physical Wellness Program

Getting into shape is an important part of living a full life, but for servicemen and women returning home, it can be difficult to add physical activity to their daily routine. This is especially true of those who have experienced an injury, whether physical or mental. With help from coaches at the Wounded Warrior Project, individuals meet their physical fitness goals, whether to lose weight, eat healthier, sleep better, or increase mobility. The program also connects warriors in the same area in order to encourage and motivate. Learn more about all the ways the Wounded Warrior Project helps warriors maintain physical health on this page.

Mental Health Services

Mental health challenges such as PTSD and depression can cripple a service member, keeping them from returning to their normal life. However, with the help of the interactive programs offered at the Wounded Warrior Project, veterans have access to professional services, rehabilitative retreats, and community support. With help from our property management services in Atlanta and other donors, the Wounded Warrior Project has provided over 42,000 hours of care in the form of therapy and intensive outpatient care.

Career Counseling

Transitioning back to civilian life can be daunting for many servicemen and women. Fortunately, the Wounded Warrior Project offers career counseling and VA benefits counseling. Every veteran should be able to understand and navigate their benefits and find a career that fits their needs and skills. The counseling offered by the Wounded Warrior Project ensures servicemen and women are able to reach their goals.

Building Independence 

For warriors who have experienced a traumatic brain injury, spinal cord injury, or other neurological impairment, the Wounded Warrior Project offers support toward gaining independence. Warriors, their families, and their caregivers are recruited to form an individualized plan with the goal of gaining independence. With the help of experts, veterans can find relief and a positive path forward.

Supporting the Wounded Warrior Project

If you are like our Atlanta property managers, you know a veteran or a veteran’s family member who would benefit from the support provided by the Wounded Warrior Project. Help is available to veterans anywhere on their path to recovery. Assistance is also available to those living abroad through the Wounded Warrior team at Landstuhl Regional Medical Center in Germany. To connect someone you know with the project, visit their registration page

However, you don’t have to be a veteran or the family member of a veteran to support the Wounded Warrior Project. Opportunities to support the Wounded Warrior Project are available through the Carry Forward 5K, fundraisers, and more. If you are interested in helping the brave men and women who have fought for our country, visit their give back page and learn how you can get involved.

Learn More

At Specialized Property Management Atlanta, we know that happiness at home starts with the ability to achieve your goals. We are proud to donate to these worthy causes so that every member of our community can have the tools to succeed. To learn more about the National Ability Center or the Wounded Warrior Project, visit their websites today.

Find out what sets Specialized Property Management apart from other property management services in Atlanta by scheduling a professional rental management quote today.